Do I need a stroller to use Sleepy bump?
Answer :
Yes. The sleepy bump’s sole purpose is helping you to get your baby sleeping quickly their daily naps in the stroller.
Is there a specific stroller I need to use?
Answer :
No! Sleepy bump was made for all kinds of strollers.
What is the perfect age for this product?
Answer :
Sleepy bump is intended for newborns up to the age of 18 months (or as long as the caretaker uses a stroller for their baby day naps)
What problems does the product solve?
Answer :
Aside from helping your baby fall into his day naps faster, sleepy bump is not just for your baby, sleepy bump gives you more control, Resolves dilemmas and conflicts with the spouse (only about the napping process 😊 )
How is Sleepy bump different from the competition?
Answer :
This is a product that mothers made for other mothers. There isn’t a "magic solution" to this situation. The parent has to be in control of the situation because only he knows best how his baby falls asleep. It is not possible to do this without the parent's presence, but it is possible to make this process easier and more confirmable.
How do I use Sleepy bump?
Answer :
Place your stroller on Sleepy bump and gently push it back and forth. It’s that simple
Why are there different bumps?
Answer :
We made 2 kinds of bumps so you can try to se what fits your baby best: 3 low adjacent bumps or 2 higher spaced-out bumps.
Where do I use the product?
Answer :
Sleepy bump is easy to carry and storage. Designed for home use - in your home, your parents, with friends on vacation and suitable for outdoor use.
Can I use sleepy bump on any surface?
Answer :
Well, sleepy bump is supposed to be placed on a flat surface. Every flat surface; Concrete, parquet, house floor, grass, sidewalk etc.
How do I clean my Sleepy bump?
Answer :
The product is made from 100% silicone. You can wash it by hand or even just Wipe with paper towels
After ordering, when shall I expect my Sleepybump?
Answer :
East Coast: 3-4 business day West Coast: 5-6 business day
Where will it be waiting for me?
Answer :
The delivery will come to your house/ shipping address
I didn't receive an order confirmation email, what should I do?
Answer :
Write us to care@sleepybump.com and we will check
How can I change my address after ordering?
Answer :
Write us to care@sleepybump.com your order number and new address and we will take it from there
How can I change the number of products I bought?
Answer :
Write us to care@sleepybump.com your order number and new request and we will take it from there
What are the return conditions?
Answer :
Sorry to hear you are not satisfied with sleepy bump. Within 14 days you can return our product free of charge. You can read more about this process in our site: https://sleepybump.com/policies/refund-policy
What is the status of my order?
Answer :
After ordering you got an email with all information about your order. If you did not receive an email please write us to: care@sleepybump.com
How do I remove myself from the mailing list?
Answer :
At the bottom of each mail, you can find a unsubscribe link.
Is the purchase on the site secure?
Answer :
Of course, sleepybump.com Is a secure site that meets the most stringent security standards using the SSL protocol so that all data remains confidential and secure. The payment process is carried out through an external company, so that all credit information is confidential and not stored in Sleepy bump's system and the entire credit card clearing process is carried out in a secure process.
How much does the shipping cost?
Answer :
Shipping in the US is free!
Can I only order via Sleepy bump's site?
Answer :
If you don’t fill comfortable paying online, send us an email to: care@sleepybump.com with your phone and contact info and one of our representatives will call you to place an order.
How do I redeem a coupon code I received?
Answer :
At the Checkout page you will find a place to enter your code
My coupon code doesn’t work, what shall I do?
Answer :
Send us an email to: care@sleepybump.com and one of our representatives will get back to you.
Can I buy the product to a friend?
Answer :
This is a lovely idea! Sure you can buy Sleepy bump for a friend. In the checkout enter the friends home address and you can even write a small greeting letter.
Do I have to register to your website to buy Sleepy bump?
Answer :
Not at all, you can enter as a Casual buyer without registering